How to Fix the 404 Error in Amplify Bundles

What is the 404 Error in a Bundle?

The 404 error appears when the bundle page is not accessible to customers. This typically happens when the parent bundle product is either:

• Set as a Draft in Shopify (meaning it is not published)

• Not assigned to the correct sales channel (Online Store sales channel is not selected)

If a parent bundle product is not visible to customers, they won’t be able to purchase it, which can lead to missed sales opportunities. This guide will walk you through how to resolve the issue and ensure your bundles are properly displayed.

How to Fix the 404 Error in a Bundle

No. 1 : Check if the Product Status is Set to Active

A common reason for a bundle showing a 404 error is that it is still in Draft mode in Shopify.

• Go to Shopify Admin > Products.

• Search for the bundle name that is showing the 404 error.

• In the Product Status section, check if it is set to Draft.

• If it is in Draft, change the status to Active.

• Click Save and refresh the bundle page.

Once the product is set to Active, it should be accessible to customers.

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No. 2 : Ensure the Bundle Is Assigned to the Online Store Sales Channel

1. Find Your Amplify Bundle in Shopify

1. Log in to your Shopify Admin.

2. Navigate to Products in the left-hand menu.

3. Among the products of your Shopify store, you can find your Amplify bundle by searching its name.

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2. Open Sales Channel Settings

1. On the product menu of your bundle, locate the Publishing section on the right-hand side.

2. Click the three-dot menu (•••) next to Sales Channels.

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3. Add the Bundle to the "Online Store"

1. A pop-up will appear labeled Manage Sales Channels.

2. Check the box for Online Store.

3. Click Done.

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4. Save Your Changes

1. Scroll to the top of the product page.

2. Click Save to apply the changes.

Your bundle is now included in the Online Store, and will become visible to your customers.

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Commonly asked questions about the 404 error

On which types of bundles can a 404 error occur?

The 404 error can happen on bundles that are created as:

• Bundle as Product – This type of bundle appears as a standalone product in your store and requires proper publishing settings.

• Build Your Own Bundle Page – This bundle type functions as a customizable bundle builder with its own product page and must also be set to Active and assigned to the Online Store sales channel.

If either of these bundle types is unpublished or not correctly assigned to the Online Store sales channel, the 404 error will appear on the bundle page, instead of the bundle itself.

Do I need to republish my bundle every time I make changes?

Not necessarily. As long as the product remains Active and assigned to the Online Store, changes should reflect automatically. However, if you change the bundle’s status (e.g., moving it to Draft and back to Active), you may need to refresh the page or clear your browser cache.

Can customers still purchase a bundle if it's not assigned to the Online Store?

No, if a bundle is not assigned to the Online Store sales channel, it won’t be visible on your storefront, meaning customers won’t be able to find or purchase it. Make sure to check and update the sales channel settings in Shopify to avoid this issue.

Will the 404 error affect my existing bundle orders?

No, the 404 error only affects the visibility of the bundle in your store. Any existing orders that contain the bundle will remain unaffected. However, if customers try to revisit the bundle page from their order confirmation email or other links, they won’t be able to access it until you apply the corresponding settings.

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Conclusion

The 404 error on a bundle usually happens because the bundle is either not published (Draft mode) or not assigned to the Online Store sales channel. By following the steps outlined in this guide, you can quickly resolve this issue and ensure your customers can access and purchase your bundles.

If the issue persists after making these changes, consider clearing your cache, checking for conflicting apps or custom code, and verifying the product’s visibility settings in Shopify. Keeping your bundles properly configured will help you maximize sales and provide a smooth shopping experience for your customers.

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