How to Create a Post-Purchase Scenario

Boost your store’s order value by offering a highly relevant product right after checkout with Amplify's Post-Purchase scenario.

What is a Post-Purchase Scenario?

A “Post-Purchase Scenario” allows you to present customers with additional offers immediately after they complete their checkout. This strategy can help increase your average order value by encouraging customers to add another item to their purchase. The post-purchase offer is seamlessly integrated into the checkout process, providing a smooth and convenient shopping experience for customers.

Steps to Create a Post-Purchase Scenario:

Step 1. Set Amplify as Your Post-Purchase Page

In your Shopify admin, navigate to Settings -> Checkout. Under the post-purchase page options, select Amplify as your Post-purchase page to enable the feature.

Step 2. Create a Post-Purchase Scenario

Open the Amplify app and go to Scenarios. Click on Create under the Post-purchase scenario section to start setting up your offer.

Step 3. Choose Your Discount Type and Value

Select the type of discount you want to offer (e.g., percentage off, fixed amount off) and specify the discount value. This step allows you to decide the best incentive for encouraging additional purchases.

Step 4. Configure the Post-Purchase Offer

Navigate to the Design tab to configure your post-purchase scenario. Here, you can enable or disable a timer and set the duration for how long the post-purchase offer will be available. Customize the call-to-action text to align with your brand messaging and make the offer more compelling.

Choose the Call-to-action text.

Step 5. Publish the Scenario

Once you have configured the scenario and are satisfied with the settings, click Publish to make the post-purchase offer live in your store.

Your post-purchase offer is now active and ready to engage customers after they complete their checkout, helping you boost your order value!

Common Questions About Post-Purchase Scenarios

How do I set up a post-purchase offer in Shopify?

To set up a post-purchase offer, go to the Scenarios section in the Amplify app, select Create, choose Post-Purchase Scenario, and configure the offer. Then, save and publish it.

Can I customize the discount type and value for post-purchase offers?

Yes, you can customize both the discount type (percentage or fixed) and the value while setting up the post-purchase scenario.

How do I enable or disable the post-purchase timer?

Go to the Design tab in the post-purchase scenario settings and toggle the timer on or off, then set the desired duration.

Is it possible to change the call-to-action text for post-purchase scenarios?

Yes, you can modify the call-to-action text in the Design tab under the post-purchase scenario settings.

How do I make sure the post-purchase offer is live on my store?

Ensure the scenario is saved and published in the Amplify app, and verify by completing a test purchase to check if the offer appears after checkout.

Conclusion

By setting up a post-purchase scenario, you can effectively increase your store’s order value by offering relevant products immediately after checkout. This feature allows you to provide a smooth and enticing shopping experience, encouraging customers to add more to their purchases and boosting your overall sales.

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