# How to Share App Function Logs

## **Why Should You Share Logs with Support?**

When encountering issues with **Amplify | Power Slide Cart**, sharing logs helps us identify the root cause. Logs contain important data that can speed up troubleshooting.

### Sharing this Information Will Allow Us To:

* Pinpoint the source of errors.
* Assess performance problems.
* Offer faster and more accurate resolutions.

## Steps to Share Logs

#### **Step 1.** Go to Shopify Admin and open Settings:

<figure><img src="/files/QeoUKm6g8YtMKiz1KFVq" alt=""><figcaption></figcaption></figure>

#### **Step 2**. Go to "**Apps and sales channels"** and click on “Amplify | Power Slide Cart”.

<figure><img src="/files/cp1S1N7Gj3sAC9cQmUg1" alt=""><figcaption></figcaption></figure>

#### **Step 3**. Scroll down to "Share function logs" and click on "**Share Logs**".

<figure><img src="/files/WHxhpxTqcP6WFDJKGeT0" alt=""><figcaption></figcaption></figure>

#### **Step 4**. Click on "**Share Logs**" to share the application's activity from the last 24 hours.

<figure><img src="/files/65n7YbLZQuwUOLX8SAjW" alt=""><figcaption></figcaption></figure>

## Common Questions about Sharing App Function Logs

<details>

<summary><strong>Why should I share logs with support?</strong></summary>

Logs help diagnose issues, track performance, and resolve problems faster.

</details>

<details>

<summary><strong>Are my logs secure?</strong></summary>

Yes, logs are used strictly for troubleshooting and will not be shared outside our support team.

</details>

<details>

<summary><strong>Do I need to share logs every time there's an issue?</strong></summary>

Sharing logs is highly recommended for faster resolution, especially for complex issues.

</details>

## Conclusion

Sharing logs with our support team is a crucial step in resolving app-related issues quickly and effectively. By following the steps outlined in this article, you help us gather valuable information that accelerates troubleshooting and ensures a smooth resolution process. If you ever encounter difficulties accessing or sending logs, our team is here to assist you.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-type="content-ref"></th><th data-hidden></th></tr></thead><tbody><tr><td><mark style="color:purple;"><strong>Get Cart &#x26; Checkout</strong></mark></td><td>Try free</td><td><a href="https://apps.shopify.com/slide-cart-drawer-pickystory">https://apps.shopify.com/slide-cart-drawer-pickystory</a></td><td><a href="https://apps.shopify.com/slide-cart-drawer-pickystory#modal-show=WriteReviewModal">https://apps.shopify.com/slide-cart-drawer-pickystory#modal-show=WriteReviewModal</a></td><td><p>1. Error report</p><p>2. App logs</p><p>3. Shopify error logs</p><p>4. Support logs</p><p>5. Error details </p><p>6. System logs</p><p>7. Performance logs</p><p>8. Logs for support </p><p>9. Shopify logs</p><p>10. Send logs   </p></td></tr></tbody></table>


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