# How to Share App Function Logs

## **Why Should You Share Logs with Support?**

When encountering issues with **Amplify | Power Slide Cart**, sharing logs helps us identify the root cause. Logs contain important data that can speed up troubleshooting.

### Sharing this Information Will Allow Us To:

* Pinpoint the source of errors.
* Assess performance problems.
* Offer faster and more accurate resolutions.

## Steps to Share Logs

#### **Step 1.** Go to Shopify Admin and open Settings:

<figure><img src="https://1938823173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fwr3WKkdPthY5q7z19yUd%2Fuploads%2FQbGaEk9A0nAuvFvT89iN%2FHow%20to%20share%20logs%20-%201%20(2).png?alt=media&#x26;token=9e401380-95df-477a-b565-16edf4b3750c" alt=""><figcaption></figcaption></figure>

#### **Step 2**. Go to "**Apps and sales channels"** and click on “Amplify | Power Slide Cart”.

<figure><img src="https://1938823173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fwr3WKkdPthY5q7z19yUd%2Fuploads%2FZw44CX2K8aJQRXJQQVGZ%2FHow%20to%20share%20logs%20(Cart)%20-%202.png?alt=media&#x26;token=dc318660-215f-4a7e-a5bc-b6d5c96a6dd2" alt=""><figcaption></figcaption></figure>

#### **Step 3**. Scroll down to "Share function logs" and click on "**Share Logs**".

<figure><img src="https://1938823173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fwr3WKkdPthY5q7z19yUd%2Fuploads%2FMI5YAC6MPQH0bXqUYHBv%2FHow%20to%20share%20logs%20-%203%20(3).png?alt=media&#x26;token=be0969fc-280d-4864-b6c8-fead08ac80d6" alt=""><figcaption></figcaption></figure>

#### **Step 4**. Click on "**Share Logs**" to share the application's activity from the last 24 hours.

<figure><img src="https://1938823173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fwr3WKkdPthY5q7z19yUd%2Fuploads%2FgCzngLeJzvIg5Ulmer8q%2FHow%20to%20share%20logs%20(Cart)%20-%204.png?alt=media&#x26;token=4c2e7d81-cf9a-4d16-bf9f-1b3a591daf4f" alt=""><figcaption></figcaption></figure>

## Common Questions about Sharing App Function Logs

<details>

<summary><strong>Why should I share logs with support?</strong></summary>

Logs help diagnose issues, track performance, and resolve problems faster.

</details>

<details>

<summary><strong>Are my logs secure?</strong></summary>

Yes, logs are used strictly for troubleshooting and will not be shared outside our support team.

</details>

<details>

<summary><strong>Do I need to share logs every time there's an issue?</strong></summary>

Sharing logs is highly recommended for faster resolution, especially for complex issues.

</details>

## Conclusion

Sharing logs with our support team is a crucial step in resolving app-related issues quickly and effectively. By following the steps outlined in this article, you help us gather valuable information that accelerates troubleshooting and ensures a smooth resolution process. If you ever encounter difficulties accessing or sending logs, our team is here to assist you.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-type="content-ref"></th><th data-hidden></th></tr></thead><tbody><tr><td><mark style="color:purple;"><strong>Get Cart &#x26; Checkout</strong></mark></td><td>Try free</td><td><a href="https://apps.shopify.com/slide-cart-drawer-pickystory">https://apps.shopify.com/slide-cart-drawer-pickystory</a></td><td><a href="https://apps.shopify.com/slide-cart-drawer-pickystory#modal-show=WriteReviewModal">https://apps.shopify.com/slide-cart-drawer-pickystory#modal-show=WriteReviewModal</a></td><td><p>1. Error report</p><p>2. App logs</p><p>3. Shopify error logs</p><p>4. Support logs</p><p>5. Error details </p><p>6. System logs</p><p>7. Performance logs</p><p>8. Logs for support </p><p>9. Shopify logs</p><p>10. Send logs   </p></td></tr></tbody></table>